SM
Stephen M
1 reviews | Active since Dec 2015
18 Dec 2024, 11:11
Internet Router Issue
I submitted a review on Hello Peter and they responded that I will get a call back. Of which didn't happen. I called your Internet Department and they said the issue is now resolved on their side and data allocated. When I arrived home the issue still persists. This is pathetic and shows poor management of customer complaints. I'm wondering if il be billed this month for such poor service.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Dec 2024, 11:14Hi Stephen,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Dec 2024, 11:14
Official
Hi Stephen,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
SM
Stephen M's updateReviewer Update
18 Dec 2024, 11:17If you guys respond to me again with this automated response I will lose my mind. Fix this and ensure or see to it that the person/department calls me to fix this.
SM
Stephen M's update18 Dec 2024, 11:17
Reviewer Update
If you guys respond to me again with this automated response I will lose my mind. Fix this and ensure or see to it that the person/department calls me to fix this.