INTERNET BUNDLE CANCELLATION, I NEVER SUBSCRIBE TO YOUR BUNDLES

Customer number :Customer number: *** I am getting impatient with your service, i have been holding on for more than 2 hours to get help with a cancellation for the internet bundles I never joined or even used.

I need this sorted asap. I have already logged a complaint with hello peter. It is unfaired to be billed for something I never joined. I only joined DSTV to watch your channel on my 2 decoders and I know nothing about your internet bundles.

I stopped paying for the decoders in November . that is 429 x2 plus 100 reconnection and then apparently there's a 180 cancellation I was charged for so how the hell am I then charged R1841.20? am i not suppose to pay R429x2 = R858 + 100 = R958 with the R180 CANCELLATION FEE I ALSO KNOW NOTHING ABOUT? that makes R1138. 00 i want to ay for reconnecting but not your internet bundles I NEVER JOINED YOUR INTERNET BUNDLES AND I NEVER EVEN RECEIVED ANYTHING your agent Nqobile did the cancellation with me she confirmed i shouldn't be paying 1841.20 that's a lot and she transferred me to the cancellations department to cancel the bundles i never subscribed to i have been holding since 9 i tried to call again and il hold for 15 minutes with no help