CR
Cresselda R

1 reviews | Active since Oct 2022

24 Mar 2024, 13:35

Internet

Dear dstv... i honestly don't know what to do with your poor service. I had a lengthy conversation with Karabo Mothibane who explained step by step where the previous mistakes came from.. He was very helpful and professional, thank you karabo for that. We came to an arrangement that i had to pay some cash in order to make my account up to date which i did. But since then i haven't been allocated any data and its almost a month. Do i pay again the following month or what?.. This is so frustrating because every now and then im been told to wait for 3hours by you're live chart agents.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Mar 2024, 13:37
Official
Hi Cresselda,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team