AA
Alistaire A

1 reviews | Active since Dec 2015

11 Jul 2017, 13:12

INTERMITTENT SERVICE FOR FULL MONTHLY SUBSCRIPTION

<p>SINCE DATE OF INCEPTION FOR EXTRA VIEW WE HAVE HAD ISSUES RECEIVING SIGNAL . WE RECENTLY BOUGHT A SECOND PVR FOR THE EXTRA VIEW AND IT IS EVEN WORSE. THROUGH MUCH COMMUNICATION WITH THE INSTALLER AND DSTV ITSELF WE HAVE THE SAME PROBLEM. THIS IS BECOMING VERY FRUSTRATING AND EVEN THOUGH WE PAYING THE FULL MONTHLY SUBS WE ONLY RECEIVE INTERMITTENT SIGNAL. WE BEING ********** BECAUSE SOMEDAYS THE EXTRA VIEW WORKS AND OTHER DAYS NOT. WE RECEIVE THE ERROR NO COMMUNICATION TO PRIMARY DECODER. WE HAVE BEEN OFFERED ALL SORTS OF EXCUSES RANGING FROM THE CHECK THE HEART BEAT, TAKE YOUR DECODERS TO THE INSTALLERS BUT TO DATE WE STILL IN THE SAME POSITION.WE NEED THIS RESOLVED SO WE CAN ACTUALLY GET WHAT WE PAYING FOR. PLEASE CALL ME ALISTAIRE ********** 238</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Jul 2017, 14:02
Official

Dear Alistaire

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team