Insure yourself with your SP against your SP

Item: DStv (MultiChoice)
Rating: 2
Author: Viaan V

My decoder is apparently out dated, but I need insurance to upgrade it since DSTV upgrades the software without catering for the older hardware. To top it all off I cannot cancel my annual subscription until the end of the term, despite not being able to watch anything on DSTV since March when I renewed my annual subscription. Talking about ****************.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Sept 2015, 12:20

Hello a108941,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Sept 2015, 12:20

Official