TG
Thembakazi G

1 reviews | Active since Apr 2020

02 Dec 2024, 10:23

Insurance under false pretense

Good day

I would like to cancel the insurance that I was offered by Lizelle under false pretense on 23 October 2024.

I specifically said I don't want insurance but she said it was a subscription for compact & premium which I thought was too good to be true. I received an email stating that my insurance is in arears.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Dec 2024, 10:26
Official
Hi Thembakazi, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team