GP
Gavin P
1 reviews | Active since Sept 2014
14 Feb 2022, 22:03
INSURANCE **** !!!!!! STAY AWAY !!!!!
I keep on calling and sending emails for Dstv to cancel my decoder insurance... But do they respond.. no they don't. They rather send me emails stating my insurance is over due.. and debiting my account... I'm no longer using dstv.. but I need to pay bank charges because dstv is debiting my account... I wonder who is going to do something about this... And who is going to pay back my bank charges???
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
14 Feb 2022, 22:14Hi Gavin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Feb 2022, 22:14
Official
Hi Gavin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
GP
Gavin P's updateReviewer Update
15 Feb 2022, 14:28I haven't received any calls from dstv.. I started sending emails since the 3rd of Jan... And no response... Now you tell me I must send an email again... Check your email data base and get my details from there and cancel my insurance... And get your accounts department to refund my money I've spent on bank charges... And please do it today. Thank you.
GP
Gavin P's update15 Feb 2022, 14:28
Reviewer Update
I haven't received any calls from dstv.. I started sending emails since the 3rd of Jan... And no response... Now you tell me I must send an email again... Check your email data base and get my details from there and cancel my insurance... And get your accounts department to refund my money I've spent on bank charges... And please do it today. Thank you.
GP
Gavin P's updateReviewer Update
15 Feb 2022, 14:35I don't want to send no emails.. everyday since the 3rd of Jan I've been sending emails... To the DCC email address...
Sort this issue out and make sure I have my refund... And stop lying and saying you called numerous times... No one call came through today... Unless u were using my bosses number or my mother's number...
I'm sick and tired... I want my insurance cancelled and my money back that I have spent on my bank charges...
Sort this issue out and make sure I have my refund... And stop lying and saying you called numerous times... No one call came through today... Unless u were using my bosses number or my mother's number...
I'm sick and tired... I want my insurance cancelled and my money back that I have spent on my bank charges...
GP
Gavin P's update15 Feb 2022, 14:35
Reviewer Update
I don't want to send no emails.. everyday since the 3rd of Jan I've been sending emails... To the DCC email address...
Sort this issue out and make sure I have my refund... And stop lying and saying you called numerous times... No one call came through today... Unless u were using my bosses number or my mother's number...
I'm sick and tired... I want my insurance cancelled and my money back that I have spent on my bank charges...
Sort this issue out and make sure I have my refund... And stop lying and saying you called numerous times... No one call came through today... Unless u were using my bosses number or my mother's number...
I'm sick and tired... I want my insurance cancelled and my money back that I have spent on my bank charges...