INSURANCE FOR MY DECODER & GETTING IT REPLACED

Dear Peter,<br> <br> Soooo, I am still waiting for multichoice to get back to me. its been more than two weeks now since Rupert from multichoice responded to my second complaint after calling me. making it sound like he called me and the issue was discussed and I will be getting assistance. well guess what I have not heard anything from them since then.<br> <br> I have resorted to not paying for my DSTV this month, I know they will be quick to shut it down even though I have laid numerous complaints about my decoder giving me problems. I see no point in paying close to R800 with a decoder that barely works. <br> <br> I am now requesting for all my insurance premiums to be paid back to me so that I can purchase a new decoder. Better yet so that I can cancel with them and move to another brand and rally all my friends and family to do the same because this is appalling , disappointing and unacceptable for them to be treating a paying customer the way they are. I have read other reports about them on Hello Peter and it seems this is how they do business. mistreat the customer, take their money and ignore their dissatisfaction. <br> <br> lets hope next time Rupert decides to call he will assist me,if he calls