TM
Tumelo M

1 reviews | Active since Jan 2016

20 Dec 2023, 16:13

Insurance ****

In October 2022 Peggy Morweng opened a dstv account of which she was paying R440 for the channels and there were no issues. DSTV insurance then decided to open the funeral and insurance plan without her knowledge. On the 1st of December she paid her subscription amount as per usual however the channels were closed by DSTV afterwards and that's when she was notified that the insurance and funeral policy has claimed their money from the amount she paid. We had a conference call with DSTV on Thursday 14/12/2023 and they gave us DSTV insurance number. The channels where opened on Sunday 17/12/2023 but now they have been closed again. We tried to call DSTV insurance today but we just not winning they taking us from piller to post.

Name of Account holder: Peggy Morweng Contact: ***

Query by: Tumelo Morweng Contact: ***

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2023, 16:28
Official
Hi Tumelo Morweng, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team