mR
marabye R
1 reviews | Active since Jun 2015
16 Nov 2015, 19:29
Insurance
On Saturday I received a letter stating that I took out insurance for decoder and I have never requested for such policies! Don't know were there the right to do it meanwhile I didn't agree to anything! Just please sort this nonsense out and cancel the policy with immediately or I will continue to complain using other media channels! Dont be pushing sales with the customer agreeing ! Nonsense
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Nov 2015, 11:56Hello marabyerd,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply17 Nov 2015, 11:56
Official
Hello marabyerd,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team