1 reviews | Active since Sept 2017
Insufficient information
I was on live chat with an agent from DSTV who ended the chat before our conversation was done. I find this service rude and unacceptable.
Dear Sithembile
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Sithembile
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Sithembile
I apologise for the poor customer experience.
For further assistance, kindly confirm the name of the agent who was on Live Chat and the nature of your query.
We are committed to assisting you.
Thank you for bringing your concern to our attention.
Kind regards
Dinah
Best regards,
Good day Sithembile
I apologise for the poor customer experience.
For further assistance, kindly confirm the name of the agent who was on Live Chat and the nature of your query.
We are committed to assisting you.
Thank you for bringing your concern to our attention.
Kind regards
Dinah
Best regards,
Good day Sithembile
Thank you for taking my call today.
As discussed, your payment reflects and the service is active.
The next payment date is R385.00 due by 28 October 2017. This amount includes R20.00 for insurance and R365.00 for the DStv Compact package.
I apologise for your inconvenience and the poor customer experience.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Sithembile
Thank you for taking my call today.
As discussed, your payment reflects and the service is active.
The next payment date is R385.00 due by 28 October 2017. This amount includes R20.00 for insurance and R365.00 for the DStv Compact package.
I apologise for your inconvenience and the poor customer experience.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,