WV
Walter V

1 reviews | Active since Jun 2016

01 Jun 2016, 21:20

Insufficient funds in box office account

<p>Phoned DSTV and advised I cannot rent any movies with either option,, they had a look at my account on Sunday and advised they had a bug fix n the system and I have been charged numerous times for certain movies .</p> <p>this was to be rectified and a manager of as to call me, I called again today and they advised all is now fin I must try and rent I tried and still nothing gentlemen had me hold on and it was about 22:55 he told me to try in five min, tried again but nothing now they at closed 23:00.</p> <p>still cannot tent any movies, service on this is ridiculous some of the movie titles have already expired, thank you.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jun 2016, 12:58
Official

Good day Mr van Vuuren

Thank you for bring this problem to our attention .

We confirm that billing on your Box office account has been corrected and adjusted accordingly. Your account is currently reflecting a credit balance.

Please rent a movie and should you experience any difficulty please advise us by return mail and we will assist you accordingly.

Regards

Rupert