Installation-THOHOYANDOU

I app**** for DSTV installation on the 19th I was then called by the call centre agent informing me about my installation 22/08/2024, Between 10 I then organised to be home at that given time. NOTHING HAPPENED NO CALL FROM DSTV. a week later on the 26-08-2024 I received yet another call from DSTV notify me about a installation that was booked for the 29-08-2024 I again made sure that the was a person available at home for the installation. NOTHING HAPPENED NO CALL FROM DSTV. I futhermore contacted via email DSTV and I received a reply (Ref***)and yet again I was told That a installation has been booked and a installer will come install on the 3-09-2024. Today being the 05-09-2024 Nothing has happened. The contact number that I was given for the installer Mudzinginyo Electric &Project. I contacted the installer on the 5/09/2024 the installer told me that he has rejected the request to come Do the installation and this he had communicated with DSTV and was surprised that DSTV have me his contact numbers. I have communicated with DSTV Regarding this Installation and it seems like it's not being prioritised. I am not happy with the position that DSTV has put me through. I have been a DSTV customer for Over 15 years and for them to treat me like this.