1 reviews | Active since May 2017

09 May 2017, 08:43

INSTALLATION THAT TAKES FOREVER!!!!

<p>I bought my DSTV by Pick 'n Pay in Jeffreys bay on Monday 1May 2017 and the form I had to fill in says installation 3-5 days. Its now Tuesday 9/5/2017 and nobody has come back to me. They can't seem to find someone to come and install in Hankey. I don't accept that as an excuse and I want my DSTV installed today or I want my money bac****!</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 May 2017, 09:15
Official

Dear Krystel

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice : Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 May 2017, 13:29
Official

Good day Krystel

As per our telephonic discussion, we have referred your query to our technical team. Kindly expect a call from them for further assistance in this regard.

Thank you for taking the time and bring this matter to our attention.

Kind regards

Dinah

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 May 2017, 10:18
Official

Dear Krystel

I tried to contact you today but could not reach you.

Our records show that your decoder was installed and the service is now active.

Hope you will enjoy being part of the DStv family.

We're here for you, please do contact us should you require any further assistance.

Best regards

Dinah

Best regards,