1 reviews | Active since Oct 2009
Installation of Explora
<p>I have purchesed an dstv explora on 27 December. Inside the box was my installation voucher from Ellsat. I logged a call with them for installation. The next day an installer from JHB called me to do the installation. I informed them that I am in Cape Town. The next day another installer from JHB called me, and I again informed them that I am in Cape Town. The next day 2 installers from JHB called me. I also informed them that I am in Cape Town, and not in JHB. I then phoned Ellsat to correct the confusion. They then informed me that I must wait 7 days for installation to take place. I told them that it is unacceptable, as I already waited 5 days, to wait another 7 days is rediculas. They then send me an sms with an installer name and number. Phoned him, he said that he has a 2 weeks waiting list. I would like a refund on my explora please. I can't beleive that Multichoise will make use of such *********** installers. Please phone me urgent in order to arrange for my refund!!! I am no longer interested in your products and poor service delivery of your installers.</p>
Dear Andre
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Andre
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
