Installation of DSTV Explora

<p>Reference: OA- ********** 7-1. Recently Mr H Kotze decided to upgrade his Multichoice subscription package. After paying the fees of R1650 for installation voucher. As per agreement the value of R99 per month will be charged. Its now more than a month and the first installment of R199 went off his account. This is double as per agreement. After numerous requests to Multichoice, still no luck of any installer. He is in the Leandra/Leslie vacinity. Two installers one from Nelspruit whic is more than 4 hours away and another one from Boksburg more than 1.5 hours ago wants to charge him installation costs that were already paid to Multichoice. </p> <p>He is a DSTV member when Mnet was launched, and have never struggeld with this type of service. Multichoice reputation is declining from a customer viewpoint. </p> <p>Can this be sorted out immediate please as he already paid but do not recieve any of the benefits of this transaction. </p> <p>Expectation is to act on the above request with the next 5 days. </p>