Installation Issues

I have had 3 interaction with the contact centre and not of my concerns were solved.

I have since upgraded to the Ultra Explora and for an entire day been without an extra view.

I have spent more than hour running between rooms and up and down stairs to the point that I ended the calls.

The installer firstly charged me R300 to get a heart beat from the Primary Decoder which subsequently has been off sinc he left my home.

I need this sorted as a matter of urgency as the last week has been disastrous with Multichoice from a hacked DSTV profile to no connectivity that not a single person can give me answers for.