HM
Hazel M
1 reviews | Active since Aug 2015
12 Apr 2018, 09:02
Installation complaint
Hi , I contacted DSTV and bought the explorer, the decoder has been delivered this was on Monday 09/04/2018 . I was advised that someone was going to come to install it on the next day, it still has not been installed it is now 3 days later. What is the problem? Can someone please contact me urgently. Also I would like to know what is going to happen to my old decoder. Can someone please contact me urgently.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Apr 2018, 09:15Dear Hazel
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Apr 2018, 09:15
Official
Dear Hazel
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
12 Apr 2018, 12:40Good day Hazel
Thank you for taking my call today.
As discussed, kindly expect a call back from our technical team.
This is to get further arrangement before your Explora decoder is installed.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply12 Apr 2018, 12:40
Official
Good day Hazel
Thank you for taking my call today.
As discussed, kindly expect a call back from our technical team.
This is to get further arrangement before your Explora decoder is installed.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,