Initially it was about payment later about a swap

When i acquired a decoder i submitted all the required information/filled forms/affidavits/proof of purchase. After a bit of up and down I was then given payment as a reason for the service not going up - a payment - ore than required was made but now the change of smart cards was an issue - on submitting the required smart card number - no response to emails, unable to get through call centre - let alone that on it's own is a waste of resources!!!<br> <br> is there still a glimmer of hope for the service to be running? is the next next step swindling another amount after all this up and down!