CW
Cassandra W

1 reviews | Active since Sept 2017

30 Jul 2024, 15:50

*****ing money without providing service

Call dstv because I cant access my decoder…. They fix it only to create a bigger problem. My other three decoders arent working. My dstv stream has stopped working. I have spoken to five different agents since and they keep saying it will be escalated but no help. Also my dstv stream cant even pick up any package! Then I get told im not registered but I was literally using the stream three days ago?!

Absolutely clueless on how to resolve issues. Making us pay an arm and a leg for the services, trying to force us to buy new decoders (when mine are less the two years old). They just ***** money dont give good products or service. ******* and *****s

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jul 2024, 15:51
Official
Hi Cassandra, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
CW
Cassandra W's update01 Aug 2024, 14:38
Reviewer Update
Still no actioN!!!!!!! No communication, no fix, nothing! Just keep steeling my money