NJ
Natasha J

1 reviews | Active since Nov 2013

26 Mar 2025, 19:59

*****ing from your clients and calling it a premium service.

I am a premium client. Showmax is a R0 charge based on the premium service I pay for. For the month of March and now going into April, I have been asking for it to be loaded on my account, but none of your staff can seem to help. I have spent hundreds of rands calling and your contact centre agents on chat are sarcastic and unhelpful and you telephonic agents lie and say they will escalate however none ever gets back to me.

March and April no showmax

But wait there is more, instead of adding the R0 showmax you billed me for some showmax sports nonsense (April AND March, I want my dam money back, that is plain and simple thievery, I don't want showmax sports, but you bill me for it any way when I asked for entertainment !!!!!!!!!!

Give me what I payed for !!!!! Give me showmax Give me my money back for the showmax sports AI don't watch, that is not what I asked for, are you just trying to ***** from your clients

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