KM
Kagiso M
1 reviews | Active since Apr 2022
03 Dec 2024, 13:14
*****ING BY DSTV
THEY HAVE BEEN BILLING ME FOR AN INSURANCE THAT WAS CANCELLED IN JANUARY AND THEY REFUSE TO REFUND THE MONEY. EVERY TIME I FOLLOW UP I AM TOLD TO WAIT 7 DAYS FOR THE CREDIT. TOOK THEM TO THE OMBUDSMAN AND I WILL BE WRITING A THREAD ON TWITTER.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Dec 2024, 13:18Hi Kagiso,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Dec 2024, 13:18
Official
Hi Kagiso,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
KM
Kagiso M's updateReviewer Update
04 Dec 2024, 15:46Not only is my refund still withheld, I am forced to pay more charges.
KM
Kagiso M's update04 Dec 2024, 15:46
Reviewer Update
Not only is my refund still withheld, I am forced to pay more charges.