Infuriating - taking advantage of existing customers
DSTV are you playing games with your existing customers? You have disconnected me for the second time this week!!!! What is going on i have paid my account in full!!!!!!!
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Replies (4)
DStv (MultiChoice)'s replyOfficial
06 Dec 2024, 08:49Hi Dianne,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Dec 2024, 08:49
Official
Hi Dianne,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
's updateReviewer Update
06 Dec 2024, 09:25yes i am sure you are DSTV i should just cancel honestly and stream like the rest of the world your service is disgusting. i spoke to a whatsapp agent he told me to switch the decoder of and tell him what was wrong in 2 seconds he decided he had had enough of talking to me and simply disconnected our chat.
's update06 Dec 2024, 09:25
Reviewer Update
yes i am sure you are DSTV i should just cancel honestly and stream like the rest of the world your service is disgusting. i spoke to a whatsapp agent he told me to switch the decoder of and tell him what was wrong in 2 seconds he decided he had had enough of talking to me and simply disconnected our chat.
's updateReviewer Update
06 Dec 2024, 13:43DSTV are you going to do something or not?
's update06 Dec 2024, 13:43
Reviewer Update
DSTV are you going to do something or not?
's updateReviewer Update
06 Dec 2024, 15:02ok so i phoned your call centre, i had to speak to 4 people because kept getting disconnected. The fourth person tells me the charges are advance charges that i need to pay before i can get disconnected. Your *********... I couldn't hear her there was screaming and clapping in the back ground. I am disgusted honestly dstv you have become a disgrace and i cant even imagine how many people you even have left subscribing to you
's update06 Dec 2024, 15:02
Reviewer Update
ok so i phoned your call centre, i had to speak to 4 people because kept getting disconnected. The fourth person tells me the charges are advance charges that i need to pay before i can get disconnected. Your *********... I couldn't hear her there was screaming and clapping in the back ground. I am disgusted honestly dstv you have become a disgrace and i cant even imagine how many people you even have left subscribing to you