GD
Gillian D

1 reviews | Active since Aug 2020

28 May 2024, 08:43

Inferior website and processes, and unhelpful consultant responses

DSTV website and processes leave much to be desired. I tried to upgrade my Stream product, unsuccessfully. I also now cannot cancel my existing product. Unfortunately the live chat service also proved less than adequate. Actually shocking service there and my issue is still not resolved. Really DSTV?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 May 2024, 08:44
Official
Hi Gillian, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team