Inefficient and bad attitudes

I made a payment online with my credit card on 28/6 for R117 (3 months for my DSTV), and then on 7/10, there was a payment reversal. On 3/11, without any notice, my DSTV was disconnected, so I paid R117 again. I phoned them on 18/11, after almost 30 minutes, I was told to send in the proof of payment. I have asked Discovery to pull out all my transactions with Multichoice for the past 6 months and then forward it to Multichoice's call centre the next day. I phoned them again on 27/11 and was told it was still being processed.<br> <br> I went to Multichoice Randburg today, counter 46 to sort out the issue, I was not impressed with the lady's attitude. She then took my proof of payment to the banking department for about 15 minutes and she came back and asked for my full transaction history. I asked her to call the supervisor as I was not prepared to give out all my personal information. The supervisor told me that I was being uncooperative, there was nothing they can do. <br> <br> Later on, I went to another lady and she told me that they require three months of my transaction history. I am not prepared to do that for R117. Both Call Centre and Walk-in Centre were not helpful and had bad attitude!