1 reviews | Active since May 2012
Inefficiency, POOR LACK OF CUSTOMER SERVICE, NEVER GET PAYMENTS DUE RIGHT, DPP PRICE LOCK PLAN PAYMENTS SO ****ED OFF RIGHT NOW
<p>SO I LOGGED COMPLAINTS SINCE OCTOBER IF U LOOK BACK AT MY RECORD THERE AND IM STILL WAITING FOR FEEDBACK AND THIS IS WHAT I GOT SEE BELOW......AND DIDNT WANT THIS FROM DSTV I MADE IT VERY VERY CLEAR ON MY CALLS...I WANT ALL MY CALL RECORDINGS FROM OCTOBER TO MULICHOICE AND MY WALK IN VIDO FOOTAGE FROM THE CUSTOMER CENTE IN RANDBURG WHEN I SAW THE **** MESTING TEAM LEADER WHO PROMISED ME THE WORLD WHEN I WAS THERE!!!! I WILL BE TAKKING THIS MATTER FURTHER AND I MUST JUST SEE MY ITC RECORD AFFECTED BY THIS BULL SH@^#%& I WILL PERSONALLY MAKE IT A LEGAL MATTER WITH MY FNB LAWYERS TO TAKE IT FURTHER!!!!!</p> <p>MY SMS I GOT YESTERDAY 27/12/2016:</p> <p>We've still not received payment for your DStv payment plan & have had to update your payment profile with the credit bureau. For where and how to pay, please dial *120*68584#. We've asked a collections agency to get in touch with you regarding the outstanding payment.</p> <p> </p> <p>I WILL PAY THE CORRECT AMOUNT ONCE MY ACCOUNT IS CORRECTED AND SORTED OUT STOP SAYING U WILL CALL ME BACK ONCE I L OG THIS I GET A NICE CALL SAYING THANKS WE GOT UR COMPLAINT WE LOOKKING INTO IT THEN BOOM NO REPONSE THERE AFTER FOR MONTHS IM GETTING REALLY SICK AND TIRED OF DSTV K$K COME GET YOUR EXPLORA COME TAKE IT DOWN PUT BACK MY OLD SATELITTE AND I WILL DO AND PAY AS BEFORE. THANK YOU</p> <p> </p> <p>I WANT FEEDBACK TODAY........................................................NO EXCUSES AND PLEASE DONT CALL ME TO EXPLAINT TO YOU LOOK BACK AT YOUR RECORDS AND U WILL SEE I REFUSE TO RE EXPLAIN MYSELF 10000 OVER </p> <p> </p> <p>THANKS </p> <p> </p>
Dear Azalia
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Azalia
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
