Ineffeciency at its best.....

<p>I had my Dstv (Explorar & extra view) disconnected as I was moving house and called back on the 28th and its been a real struggle from then. I called the call centre and was advised that I need to pay R 369 to get my services disconnect. I opted to wait and pay the money on Monday the 29th, I called the call centre again and was advised that I now need to pay R180 as I had a credit of R 189 on my account. I paid the R180 and called the call centre back so that they can reconnect me. My explora was reconnected but not the full service and the other device was still disconnected. On the very next day (30th August) I wake up to a debit order from Dstv which i reversed as I will be paying twice for the same thing. At this stage I have already called Dstv and spoken to 7 different different consultants amongst them Gabisile, Boitumelo and another Boitumelo who is the Supervisor but my issues where still not resloved, all of these people promised to call me back but none of them called back. They managed to resolve my PVR services and then my extra view stopped working. Im so disappointed that such a huge organisation can be so ineffecient including its people. I cannot imagine how Multichoice /Dstv can immensely fail to troubleshoot their own products. Today I now get a message that my services have been suspended. If anyone care to look at this as Im getting a I dont care attitude from this organisation, my reference number is ********** 3-I80.</p>