Indifferent and poor service from support staff

COMPLAINT:

REQUESTED ASSISTANCE FROM YOUR CALL CENTRE. STAFF ALOZA DECLINED TO CALL ME BACK AFTER PLACING ME ON HOLD FOR OVER 5 MINS. How is that staff cant make outbound calls. Thats nonsense in this day and age.

SECONDLY REQUESTED TO SPEAK TO A SUPERVISOR, SHE SAID SHE COULD NOT PUT ME THROUGH OR THEY COULT NOT CALL BACK. SHE DECLINED TO PROVIDE THEIR SURNAMES . SUPERVISOR NAME IS SIMONEY BOTH BASED IN PORT ELIZABETH.

PLEASE CONTACT ME