Incredibly disappointing

<p>I have had 2 incidents now where DSTV has debited double payments from my account. The first time was several months ago and after many frustrating phone calls they eventually realised they were wrong and I was reimbursed. Now it has happened again, this time I did not have the money in my account when they tried to debit 2 months instalments at once, and Im now paying bank charges on a reversed debit. I have proof that my account is paid EVERY single month so I dont know why they keep doing this. I also subscribed to Showmax via my dstv account and then received a message from Showmax informing my that my account has been put on hold by Dstv. I am so sick of them; I honestly wish there was a better satellite tv company that we could use because I am so sick of dealing with them. Especially when everyone says they will investigate or hand your query over to the correct department and someone will call you back; and a week later noone has called and you have to keep running after them. </p>