Incredible poor service from DSTV to resolve continued issues with PriceLock

After I entered into price lock I struggled for weeks to get catchup working again - call after call on my cost. Now same story with Boxoffice. Trying to rent a move, then it states my number not associated with profile. Click the link from SMS - complete the details and then end up with screen "technical difficulties." Numerous calls to DSTV. Apparently to be fixed in "back end" - still not working. No one at DSTV call center can help. INC371868 reference for the so called "escalation". No one ever calls back. Still doesnt work. How frustrating to work with DSTV - think its time to quit and just use Netflix.