MM
Matieho M
1 reviews | Active since Jul 2022
16 Apr 2024, 05:29
Increased monthly subscription with customer knowledge
Dstv will be the 2nd time I get disappointed and dissatisfaction for the last 2 months when I go pay monthly subscription I saw an abnormal outstanding balance and pay my normal one (from R602 they want me to pay R1117)I chat on watsapp with agents they said it's weaver and will be reversed,till today its not and my dstv is suspended I cant watch my shows so they did not reverse it I still have an unknown balance.
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Replies (2)MM
Matieho M's updateReviewer Update
16 Apr 2024, 05:29Without customer knowledge
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Matieho M's update16 Apr 2024, 05:29
Reviewer Update
Without customer knowledge
DStv (MultiChoice)'s replyOfficial
16 Apr 2024, 09:01Hi Matieho Makhethe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Apr 2024, 09:01
Official
Hi Matieho Makhethe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,