SN
SIZWE N
1 reviews | Active since Mar 2018
22 Jun 2023, 10:44
Increase debit order
I'm on a locked contact with with DSTV (Family 24 Months R259 Discount) from September 2021 and I always pay R409 including insurance, and i m still left with two (2) months to complete my contract with DSTV. Now they say i must pay R484 on the 25-June. I phone them yesterday and i could not get helped (answers why must i pay R484), the lady said they will call me back to me and they never do that. Today (22 June) i did called them again, and still i did not get helped. They say they will call me back.
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
22 Jun 2023, 11:16Hi Sizwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Jun 2023, 11:16
Official
Hi Sizwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
SN
SIZWE N's updateReviewer Update
23 Jun 2023, 07:29Morning DSTV,
I had not receive a call from you since yesterday,
I need this issue resolved
I had not receive a call from you since yesterday,
I need this issue resolved
SN
SIZWE N's update23 Jun 2023, 07:29
Reviewer Update
Morning DSTV,
I had not receive a call from you since yesterday,
I need this issue resolved
I had not receive a call from you since yesterday,
I need this issue resolved
DStv (MultiChoice)'s replyOfficial
23 Jun 2023, 14:52Hi Sizwe,
We tried calling you on *** to let you know that the issue has been resolved and amount is now showing R408 but your phone rings unanswered.
Kind regards,
DStv : Hello Peter Team
We tried calling you on *** to let you know that the issue has been resolved and amount is now showing R408 but your phone rings unanswered.
Kind regards,
DStv : Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Jun 2023, 14:52
Official
Hi Sizwe,
We tried calling you on *** to let you know that the issue has been resolved and amount is now showing R408 but your phone rings unanswered.
Kind regards,
DStv : Hello Peter Team
We tried calling you on *** to let you know that the issue has been resolved and amount is now showing R408 but your phone rings unanswered.
Kind regards,
DStv : Hello Peter Team
Best regards,
SN
SIZWE N's updateReviewer Update
26 Jun 2023, 09:23Morning DSTV,
Thank you very much for helping me in this matter
much appreciated
Thank you very much for helping me in this matter
much appreciated
SN
SIZWE N's update26 Jun 2023, 09:23
Reviewer Update
Morning DSTV,
Thank you very much for helping me in this matter
much appreciated
Thank you very much for helping me in this matter
much appreciated
SN
SIZWE N's updateReviewer Update
27 Jun 2023, 17:35Hi DSTv,
I'm so disappointed in you, you promise to resolve my problem, but on the other side you carry on deducting my money. What happened to the promise you made to me
I'm so disappointed in you, you promise to resolve my problem, but on the other side you carry on deducting my money. What happened to the promise you made to me
SN
SIZWE N's update27 Jun 2023, 17:35
Reviewer Update
Hi DSTv,
I'm so disappointed in you, you promise to resolve my problem, but on the other side you carry on deducting my money. What happened to the promise you made to me
I'm so disappointed in you, you promise to resolve my problem, but on the other side you carry on deducting my money. What happened to the promise you made to me