LA
Lizaan A

1 reviews | Active since Apr 2020

19 Jun 2020, 19:45

Incorrectly suspended my account..very inconvenient!

DSTV suddenly suspended my services for no reason, my account is up to date, I paid my account in full

Why did you incorrectly suspended my account? What an inconvenience for my family as we can't watch anything because you decided to suspend my account!!

I used a lot of airtime to contact customer care and the WhatsApp number for DSTV self service is not helpful Please sort this out asap!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jun 2020, 20:02
Official
Hi Lizaan A,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team