incorrectly debited account,yetdstv not connected

Mutichoice debited my account incorrectly, yet my dstv is still disconnected.<br> <br> I spent 1 hour on the phone this evening with call centre agent Xolisile Khubekhu, who eventually cut the call, because she was not able to assist me.<br> <br> I expect a phone call to fix this matter. I also expect my dstv compact on the exploere reconnected, and please dont ask me to pay.<br> <br> As you have incorrectly debited my account , use the extra funds for the dstv compact.<br> <br> Ravisha Ajodhapersadh