NP
Ntshadi P

1 reviews | Active since Aug 2021

03 Aug 2021, 17:31

Incorrectly billed and debited

Bad service customer number ***8 I spoke to your agents through Twitter and email but my problem is still not resolved, my monthly DEBIT ORDER IS R494, but I was billed R1567 at first I was billed R1207 the agent promised to fix it when I checked my account the amount went up to Ŕ1567 for what because I did not change my package,

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2021, 21:40
Official
Hi Ntshadi Pheme,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team

Best regards,