Incorrectly billed and deactivated

I paid my DSTV subription the usual R500 before my cut off date. I noticed that the error message was saying my overdue was 949. Which was strange. Called the call center and spoke to an agent about this. He told me that my June payment was not reflecting. So i sent POP. Which was also strange because they would have cut me off instead of letting me watch on credit. Called again and spoke to another agent. Then she said the amount if for March and April I had more channels.1. I'm not the one that controls what i see and what i dont on my package. 2. This was not even communicated to me 3. Now I'm cut off even though i paid my usual fee in time. 4. It costs a fortune to call their call center. I cannot be doing this everyday. 5. I was told a query was logged with accounts and i will be called back with 24hrs. Its been 36 hrs and still no call.

I'm really dissapointed .