1 reviews | Active since Oct 2014
I temporarily disconnected my services during the morning of 08.08.15 as I had sold my apartment and moved out on the mentioned day. I was told by the agent that I would still have to pay the full month's bill, regardless of my request to disconnect ****il I move into my new house in November 15). I told the agent I fail to understand this, but nonetheless, please continue disconnecting my services.<br> This month I will billed yet again for a full month, only to find my services have not been disconnected.<br> I now demand that you have the debit order unpaid to my account and the fees re-imbursed.<br> Secondly, DSTV records all their calls. Go and listen to the calls of the morning on 08.08.15 between 08h00 and 10h00 AM to verify my call to your desk. Your lack of incompetency of your desk agents to do their job is not my problem. I want this matter sorted out before the end of this week.
Best regards,
Best regards,
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