Incorrectly billed

To whom it may concern,<br> <br> I recently upgraded to the Explorer on a 24month contract for R849.00 in April sometime and since then i have had problems with the billing on my account.An amount of R2312.10 on 26/05. When i went to query it at your customer center in Randburg i spoke to Patricia Selebogo, who advised me to reverse the whole amount and only pay R933.80 on 01/06 on condition i install the decoder by friday which i did. On 26/06 Multichoice again debited me an amount of - R1668.10 and after countless emails to Patricia and phone calls to your call centre,i got an email from Patricia stating that due to your system upgrade my account had been credited and up to date until 25/09/2015. Guess what after all that Multichoice billed me - R750.00 on 27/07/2015.I called the call center again and spoke to Sakhumuzi Botha who did not even have an idea what was going on my account and said the amount i was referring on your systems. i then decided to come to your offices again on 03/08 and fortunately happen to speak to Patricia who inturn told me the reason she had return any of my emails or calls is because she did not know what to day to me but promises me feedback wednesday.<br>