YM
Yvonne M
1 reviews | Active since May 2015
10 Feb 2020, 11:02
Incorrectly billed
Good day I have an account with multi choice and I called their call center to find out about my account balance as I paid in advance and I’m told I owe a joox and I’m charged for two accounts which they said you get a monthly free trail . To my surprise I have two accounts of joox which is impossible as I have only one account with multichoice. Can you please look into this as it is concerning me as a client.
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Replies (3)YM
Yvonne M's updateReviewer Update
10 Feb 2020, 11:35Good day
I called and spoke to Phila who is an angel and explained everything to me. I’m happy with the service she gave me. Phila is the best .
I called and spoke to Phila who is an angel and explained everything to me. I’m happy with the service she gave me. Phila is the best .
YM
Yvonne M's update10 Feb 2020, 11:35
Reviewer Update
Good day
I called and spoke to Phila who is an angel and explained everything to me. I’m happy with the service she gave me. Phila is the best .
I called and spoke to Phila who is an angel and explained everything to me. I’m happy with the service she gave me. Phila is the best .
YM
Yvonne M's updateReviewer Update
10 Feb 2020, 11:36Good day
I called and spoke to Phila who is an angel and explained everything to me. I’m happy with the service she gave me. Phila is the best . Can you please your other staff as it frustrates to call over and over to get the correct information.
I called and spoke to Phila who is an angel and explained everything to me. I’m happy with the service she gave me. Phila is the best . Can you please your other staff as it frustrates to call over and over to get the correct information.
YM
Yvonne M's update10 Feb 2020, 11:36
Reviewer Update
Good day
I called and spoke to Phila who is an angel and explained everything to me. I’m happy with the service she gave me. Phila is the best . Can you please your other staff as it frustrates to call over and over to get the correct information.
I called and spoke to Phila who is an angel and explained everything to me. I’m happy with the service she gave me. Phila is the best . Can you please your other staff as it frustrates to call over and over to get the correct information.
DStv (MultiChoice)'s replyOfficial
10 Feb 2020, 11:40 Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Feb 2020, 11:40
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team