Incorrectly Activated without my permission!!

I contacted the email ***

Totally useless because they don't contact you back. My complaint is below:

I am Mr Heathcote and I am really tired of contacting you multiple times.

My decoder has been deactivated for a while. Last year, a representative came pass our apartment and wanted to check the decoder.

He reactivated it without informing me, telling me that he has to do software updates. I get a bill the following month in which I WILL NOT PAY FOR!

Please, clear it off my name as I do not use DSTV but a TV box.

Stop making debtors contact me because I am not liable for the incompetency of your agents.

I require a respond stating that the money has been taken off my account URGENTLY as you are now messing with my damn credit score!

Call me back