Incorrect Unfair billing

I must say it was a bad experience. The consultant never understood my needs at the end of the day she had to get her team leader on the line which was worse in understanding my needs... I got so frustrated that i had to start swearing....

My problem is that why when i reactivated my service i was never told by the consultant how much my billing would be...Dstv has been deducting R424.00 monthly on my account..... for a compact package that only costs R365.00

I made a late discovery on this..... i was charged for a drita that i had in 2010 last that was ******....so my initial problem is that why when i reactivated my account in this year why did the consultant not tell me or ask me if i still have a drifta or need it also collected.... its as if DSTV doesnt care they will deduct ur salary even if they have... Your consultant has to ask upon reactivation the neccesary questions.... Please i need all my extra money i paid as a credit on my account.... i feel it is unfair billing me incorrectly... Contact ********** 866