gH
gerard H
1 reviews | Active since Mar 2009
21 Dec 2019, 23:14
Incorrect subscription amount
I received sms saying I must pay R313.19 before 24 December. I subscribe to Family bouquet so R265 pm plus decoder insurance of R20pm is R313,19? Please explain this *******.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Dec 2019, 08:16Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Dec 2019, 08:16
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Dec 2019, 09:15Good day Gerard H,
Kindly be advised that your monthly payment is R285.00.
Please note that the account has an outstanding balance of R28.19, due to short payments on the previous monthly. The amount of R313.19 includes the outstanding balance of R28.19.
Kind regards
DStv: Hello Peter Team
Kindly be advised that your monthly payment is R285.00.
Please note that the account has an outstanding balance of R28.19, due to short payments on the previous monthly. The amount of R313.19 includes the outstanding balance of R28.19.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Dec 2019, 09:15
Official
Good day Gerard H,
Kindly be advised that your monthly payment is R285.00.
Please note that the account has an outstanding balance of R28.19, due to short payments on the previous monthly. The amount of R313.19 includes the outstanding balance of R28.19.
Kind regards
DStv: Hello Peter Team
Kindly be advised that your monthly payment is R285.00.
Please note that the account has an outstanding balance of R28.19, due to short payments on the previous monthly. The amount of R313.19 includes the outstanding balance of R28.19.
Kind regards
DStv: Hello Peter Team
Best regards,
gH
gerard H's updateReviewer Update
24 Dec 2019, 00:05Please note that I have paid in full the amounts todate. Please send statement relating to outstanding amount including the date of short payment.
gH
gerard H's update24 Dec 2019, 00:05
Reviewer Update
Please note that I have paid in full the amounts todate. Please send statement relating to outstanding amount including the date of short payment.