1 reviews | Active since Apr 2012
incorrect premium
please clarify debit order that went of my account 504.96, I phoned you and asked why debit order is 504.94 as its specified on the SMS as price lock with compact plus, access and over view is suppose to be 6 something .
The person I spoke to he assure me that everything on my service is in order and they wont be interrupted and asked again and again debit should go as per arranged of 6 hundred and something and he said 6 something is debited and next payment is February.
When I check 504.94 is debited, I have spent lot of money on a call which still I don't understand why I was given incorrect information.
Don't interrupt my services as I have tried to sort this out and I please don't tell me that I owe anything which might be taken on the next debit order
the money I used to phoned you should equals to the over all premium
I'm very disappointed
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
