LM
Lusanda M
1 reviews | Active since Nov 2019
01 Nov 2019, 15:57
INCORRECT PERSISTENT BILLING AND FORCED DEBIT ORDERS
Dstv keeps changing my Package and forcing debit orders which are not authorized on my account, i have called them consistently and the billing departments is always going to get back to me an never does.
They activate products i have not requested and they always send me pillar to post and i have to call the same departments 4 times before someone even listens, they are frustrating and the people just want to get rid of you.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
11 Nov 2019, 16:56Hello Lusanda Mbana
We apologize for the late reply.
Our records indicate that you have already been assisted.
Please be advised that your account will be debited with an amount of R397.00 on the 30/11/2019.
Regards
Ntando
We apologize for the late reply.
Our records indicate that you have already been assisted.
Please be advised that your account will be debited with an amount of R397.00 on the 30/11/2019.
Regards
Ntando
Best regards,
DStv (MultiChoice)'s reply11 Nov 2019, 16:56
Official
Hello Lusanda Mbana
We apologize for the late reply.
Our records indicate that you have already been assisted.
Please be advised that your account will be debited with an amount of R397.00 on the 30/11/2019.
Regards
Ntando
We apologize for the late reply.
Our records indicate that you have already been assisted.
Please be advised that your account will be debited with an amount of R397.00 on the 30/11/2019.
Regards
Ntando
Best regards,
