JB
John B
1 reviews | Active since Jul 2012
06 Sept 2015, 20:02
Incorrect Non-Payment Status
According to my account balance on the Multichoice Website today, I owed R3220.26. After paying this evening for September 2015, it is now R2441.26 <br> My account has been incorrectly branded as \in arrears ' since July 2015. <br> Despite having sent proof of payment to 8 various supp**** multichoice e-mail addresses
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DStv (MultiChoice)'s replyOfficial
07 Sept 2015, 08:31Hello Hotspotsman,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply07 Sept 2015, 08:31
Official
Hello Hotspotsman,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,