Incorrect information given by consultant

Item: DStv (MultiChoice)
Rating: 1
Author: Kay-lee Alaart

I am so angry with Dstv is not even funny, the consultants do not know what they are talking about when you call, I want to cancel this

Helpful (0)

Replies (3)

Kay-lee Alaart's updateReviewer Update

15 Feb 2018, 10:39

Another thing is they don't worry because they know that we neef there service and must have it, what they dont get is customer care and satisfaction needs to be key, as from today I HATE DSTV

Kay-lee Alaart's update15 Feb 2018, 10:39

Reviewer Update

Another thing is they don't worry because they know that we neef there service and must have it, what they dont get is customer care and satisfaction needs to be key, as from today I HATE DSTV

DStv (MultiChoice)'s replyOfficial

15 Feb 2018, 14:05

Dear Kay-lee Alaart

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply15 Feb 2018, 14:05

Official

Dear Kay-lee Alaart

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

16 Feb 2018, 12:25

Good day Kay-lee

I tried to contact you today but could not reach you. I apologise for the poor customer experience.

Please send us the nature of your query to *** for further assistance.

Thank you for taking the time to contact us.

Kind regards

Dinah

Best regards,

DStv (MultiChoice)'s reply16 Feb 2018, 12:25

Official

Good day Kay-lee

I tried to contact you today but could not reach you. I apologise for the poor customer experience.

Please send us the nature of your query to *** for further assistance.

Thank you for taking the time to contact us.

Kind regards

Dinah

Best regards,