TM
Thembi M
1 reviews | Active since Dec 2018
05 Jan 2022, 09:52
Incorrect Information
I called Dstv an hour ago and spoke to -Brian if not mistaken- requested for a downgrade, I specifically asked that I want a package that has 103,166,122,124 and he advised that compact does have- to my Suprise it does not have 103
I've already paid the account, now I paid for something that I don't want and the information I was provided was incorrect, I've never had problem with DSTV but this is not on- had I been told that 103 is not available on compact and allow me to make my own decision not trick me, I'm very upset by this
Please fix this DSTV urgently
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
05 Jan 2022, 10:28Hi Thembi Mavuso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Jan 2022, 10:28
Official
Hi Thembi Mavuso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
