TM
Thembi M

1 reviews | Active since Dec 2018

05 Jan 2022, 09:52

Incorrect Information

I called Dstv an hour ago and spoke to -Brian if not mistaken- requested for a downgrade, I specifically asked that I want a package that has 103,166,122,124 and he advised that compact does have- to my Suprise it does not have 103

I've already paid the account, now I paid for something that I don't want and the information I was provided was incorrect, I've never had problem with DSTV but this is not on- had I been told that 103 is not available on compact and allow me to make my own decision not trick me, I'm very upset by this

Please fix this DSTV urgently

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jan 2022, 10:28
Official
Hi Thembi Mavuso,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team