INCORRECT INFO SENT TO ITC NO UPDATE

Item: DStv (MultiChoice)
Rating: 2
Author: Dimakatso M

I have requested multichoice to fix their error, they listed my name on ITC for 60 days in arrears while my account is up to date and i am paying in advance , 7 days later not a skeleton has contacted me , why are these companies messing with our lives

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Replies (1)

DStv (MultiChoice)'s replyOfficial

22 Dec 2015, 13:23

Hello mabasodi,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply22 Dec 2015, 13:23

Official