DM
Dimakatso M
1 reviews | Active since Jun 2011
14 Dec 2015, 11:49
INCORRECT INFO SENT TO ITC
I need someone to clarify why is my name was listed on Itc for an unpaid debit order that went off in Dec, while I pay in advance for the services, shouldn't it this reflect only if and when I have USED the services and why did mnet list my name on ITC AS UNPAID FOR 60 DAYS WHILE MY ACCOUNT IS UP TO DATE I have made my payments DSTV SERVICES ARE PAYABLE IN ADVANCE WHY IS MY NAME ON ITC FOR 60 DAYS <br> PLEASE EXPLAIN THIS TO ME <br>
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DStv (MultiChoice)'s replyOfficial
14 Dec 2015, 12:49Hello mabasodi,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply14 Dec 2015, 12:49
Official
Hello mabasodi,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team