Incorrect info given 4 times!

On 9 March I called to subscribe to the new explora deal of R799. I asked if I could do the installation myself (as I have a HD pvr and a DSD decoder). I asked if I could have the explora linked to the HD pvr and could I do this myself or did I need to get someone in to do this. I called during March 4 times as no one was getting back to me regarding the special (even after sms'ing to 32444), on all 4 occasions, and even when someone did get back to me regarding the special, I was told I could do the installation myself. Yesterday I was told, after trying to connect everything, that I can't do the installation myself as I need a new cable to run from the dish to the HD pvr decoder. So why give false information multichoice? Why **** people? Four times I asked this question and each time I was told I can do it myself. Now it's going to cost me approx R1500 to get someone to do this installation for me - shame on you! If you had any respect for your customer you would arrange for this installation to take place. Go back, listen to the recordings! I am disgusted that you can allow your staff to give out false information for your benefit.